NHS staff should be able to come to work without fear of violence, abuse or harassment from patients or their relatives.
The NHS operate a Zero Tolerance Policy with regard to violence and abuse.
This practice is committed to a zero tolerance approach to abusive language, behaviour or actions. This includes potential or actual physical violence and verbal abuse to the doctors, practice staff or other persons present on the premises.
In the event of an actual or threatened action of violence, we reserve the right to contact the police. This will usually result in you being removed from the practice list and the incident will be recorded on your medical records.